FAQs

Step 1: Whatsapp 91164270 and make appointment for temperament test, preferably 1 month in advance.
Step 2: Bring your dog to the temperament test.
Step 3: Upon passing the temperament test, fill in the registration form in the website. We will reply the registration to confirm the booking.
Step 4: A few days before boarding, we will confirm the check-in time.

The temperament test takes about 30 minutes. We will introduce dogs to your dog to see how they react. We look out for aggression, stress and undesirable behaviours (e.g. marking and humping). Unfortunately, we do reject dogs if they do not have good social etiquette as we try to keep the environment happy and clean. Once your dog pass the temperament test, we will brief you on the routines and discuss on their needs.

Our check-in and check-out timings are between 12pm and 5pm.

If you have special timing requests, please check with us.

We do not do check in after 5pm.

Check out after 5pm will be charged late check-out fee of half night stay.

Please make sure annual vaccination, kennel cough vaccination, tick preventives are up to date.
For dogs above 8 years old, please check with your vet if they are fit for boarding as they are at higher risk of falling sick or dying.

No. Some dogs are sensitive to change of food and we do not want to risk them having diarrhea while they are under our care.

First, we check with you whether you would like us to send to the vet.  We will be in touch everyday as we send updates 2-3 times daily. If you are not contactable, we will use our discretion. If you have a preferred vet, please let us know in advance. Please note that vet bills will be borne by the owner, unless it’s due to our negligence.

We highly recommend familiarization daycare for dogs that are new and easily stressed in new environments. If you choose not to send for daycare, the onus is on you for not trying to lower the stress of your boarding dog.

We provide complimentary shower if the stay is longer than 2 weeks. If your stay is shorter than 2 weeks, showers are charged between $30-40.

Transport $20 for boarding dogs, Shower $30-40, Scheduled vet visit $70, Ear cleaning $5, Fur Brushing $5

No. Its difficult to brush a dog’s teeth if they are not familiar to us and we do not advocate the use of force in the care for pets. We can send to the nearby groomer for professional brushing services if you need